Welcome to the VRC Support home page.

From here, you'll be able to find support information on all of Virtual RC's products by searching through our Knowledgebase and using our Troubleshooters.

If you are not able to find answers to your questions, please check the active Forum community. If you would like to submit a ticket, please do so using our online ticket submission system below.

Popular knowledgebase articles view more

Topic Views
(1408) Can't connect to Session Master 3808
(1500) Can't connect to service, check your internet connection. 2287
(1322) Track loading process failed 1176
(1327) Maximum login count reached. 918
(1508) Can't get events 915

Latest knowledgebase articles view more

Topic Added
(1026) Client Cookies Setting Problem 23.11.2012
(1408) Can't connect to Session Master 01.09.2011
(1500) Can't connect to service, check your internet connection. 01.09.2011
(1205) Invalid parameter value! 01.09.2011
(205) Game version invalid... 01.09.2011

Latest troubleshooting forum posts view more

Topic Last post
BUG: Crash while game is loading 08.07.2016 [11:01]
DISCUSSION: What to do if application freeze, hang or crash 30.06.2016 [13:31]
BUG: Game crash in game.exe after Start VRC is clicked 25.06.2016 [16:04]
DISCUSSION: Achievements problems - please post details here 13.06.2016 [04:39]
DISCUSSION: Upgrading to Windows 10 25.03.2016 [20:17]
TIP: How to play external music from a different HDD 12.02.2014 [16:40]
DISCUSSION: Always check the User manual before asking... 18.01.2012 [12:42]
BUG: Slow Reacting Steering 14.07.2016 [09:07]
BUG: Stutter/Flickering 12.07.2016 [11:37]
NEW FEATURE: Race shirts, custom designed. 12.07.2016 [08:27]
BUG: F2 not changing view? stuck in camera-views not driver-stand!? 11.07.2016 [21:30]
BUG: Strange track surface 11.07.2016 [18:22]
BUG: NO Body on Car-Not just Black Body-Sweet! 11.07.2016 [13:56]
BUG: Drag brake not responding correctly with USB 3NT 08.07.2016 [10:13]
BUG: Cannot connect to VRC server 06.07.2016 [12:35]

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FAQ Knowledge base
View (categorized ?) listing of all common frequently asked questions.
Forums Troubleshooting forums
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Tickets View Tickets
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New ticket Submit a Ticket
Submit a new issue to a support department



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