Welcome to the VRC Support home page.

From here, you'll be able to find support information on all of Virtual RC's products by searching through our Knowledgebase and using our Troubleshooters.

If you are not able to find answers to your questions, please check the active Forum community. If you would like to submit a ticket, please do so using our online ticket submission system below.

Topic	Views
(1408) Can't connect to Session Master	4563
(1500) Can't connect to service, check your internet connection.	2847
(1322) Track loading process failed	1459
(1327) Maximum login count reached.	1261
(1508) Can't get events	1185

Latest knowledgebase articles view more

Topic	Added
(1026) Client Cookies Setting Problem	23.11.2012
(1408) Can't connect to Session Master	01.09.2011
(1500) Can't connect to service, check your internet connection.	01.09.2011
(1205) Invalid parameter value!	01.09.2011
(205) Game version invalid...	01.09.2011

Latest troubleshooting forum posts view more

Topic	Last post
BUG: Crash while game is loading	11.07.2019 [11:10]
DISCUSSION: Achievements problems - please post details here	12.03.2018 [19:48]
DISCUSSION: Upgrading to Windows 10	13.11.2017 [10:52]
DISCUSSION: What to do if application freeze, hang or crash	30.06.2016 [13:31]
BUG: Game crash in game.exe after Start VRC is clicked	25.06.2016 [16:04]
TIP: How to play external music from a different HDD	12.02.2014 [16:40]
DISCUSSION: Always check the User manual before asking...	18.01.2012 [12:42]
BUG: Sanwa M17 connection problem with VRC PRO	09.07.2019 [09:11]
DISCUSSION: MONITOR - higher frequency of refreshing to the simulator	05.07.2019 [13:39]
BUG: Collisions vs IA	02.07.2019 [08:05]
DISCUSSION: Steam vs. download versions	26.06.2019 [18:31]
BUG: I changed computer and doesn't load cars.	18.06.2019 [04:00]
BUG: 1402 Cant connect to lobby server? any help please.	14.06.2019 [10:00]
BUG: not recognizing windows USB controllers	24.05.2019 [07:21]
DISCUSSION: Sanwa M12s and 9Turbo	18.05.2019 [02:52]

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	Knowledge base View (categorized ?) listing of all common frequently asked questions.
	Troubleshooting forums Find your answers here.
	View Tickets View already-submitted support Tickets or create new replies.
	Submit a Ticket Submit a new issue to a support department