Welcome to the VRC Support home page.

From here, you'll be able to find support information on all of Virtual RC's products by searching through our Knowledgebase and using our Troubleshooters.

If you are not able to find answers to your questions, please check the active Forum community. If you would like to submit a ticket, please do so using our online ticket submission system below.

Topic	Views
(1408) Can't connect to Session Master	5650
(1500) Can't connect to service, check your internet connection.	3398
(1322) Track loading process failed	1662
(1327) Maximum login count reached.	1638
(1002) Operation timeout	1541

Latest knowledgebase articles view more

Topic	Added
(1026) Client Cookies Setting Problem	23.11.2012
(1408) Can't connect to Session Master	01.09.2011
(1500) Can't connect to service, check your internet connection.	01.09.2011
(1205) Invalid parameter value!	01.09.2011
(205) Game version invalid...	01.09.2011

Latest troubleshooting forum posts view more

Topic	Last post
BUG: T9 ADAPTOR ISSUES (MANUFACTURER INVOLVED IN THIS TOPIC)	04.03.2021 [07:01]
BUG: Crash while game is loading	09.02.2021 [23:10]
DISCUSSION: Achievements problems - please post details here	23.06.2020 [19:51]
DISCUSSION: Upgrading to Windows 10	13.11.2017 [10:52]
DISCUSSION: What to do if application freeze, hang or crash	30.06.2016 [13:31]
BUG: Game crash in game.exe after Start VRC is clicked	25.06.2016 [16:04]
TIP: How to play external music from a different HDD	12.02.2014 [16:40]
DISCUSSION: Always check the User manual before asking...	18.01.2012 [12:42]
BUG: Xbox one controller not mapping corectly?	04.04.2021 [21:02]
BUG: why i don't have sound?	02.04.2021 [10:30]
DISCUSSION: Purchased 9T RC USB RX5 ADAPTOR 12-BIT & 3 MONTH ALL-INCLUSIVE, but	27.03.2021 [05:33]
BUG: Error 1238-Faild to download replay file	21.03.2021 [00:25]
BUG: Error 1238-Faild to download replay file	17.03.2021 [23:54]
DISCUSSION: spectrum usb dongle	15.03.2021 [11:05]
BUG: Email has changed	22.02.2021 [14:45]

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	Knowledge base View (categorized ?) listing of all common frequently asked questions.
	Troubleshooting forums Find your answers here.
	View Tickets View already-submitted support Tickets or create new replies.
	Submit a Ticket Submit a new issue to a support department