Welcome to the VRC Support home page.

From here, you'll be able to find support information on all of Virtual RC's products by searching through our Knowledgebase and using our Troubleshooters.

If you are not able to find answers to your questions, please check the active Forum community. If you would like to submit a ticket, please do so using our online ticket submission system below.

Popular knowledgebase articles view more

Topic Views
(1408) Can't connect to Session Master 5438
(1500) Can't connect to service, check your internet connection. 3333
(1322) Track loading process failed 1599
(1327) Maximum login count reached. 1530
(1508) Can't get events 1496

Latest knowledgebase articles view more

Topic Added
(1026) Client Cookies Setting Problem 23.11.2012
(1408) Can't connect to Session Master 01.09.2011
(1500) Can't connect to service, check your internet connection. 01.09.2011
(1205) Invalid parameter value! 01.09.2011
(205) Game version invalid... 01.09.2011

Latest troubleshooting forum posts view more

Topic Last post
DISCUSSION: Achievements problems - please post details here 23.06.2020 [19:51]
BUG: Crash while game is loading 11.05.2020 [12:55]
DISCUSSION: Upgrading to Windows 10 13.11.2017 [10:52]
DISCUSSION: What to do if application freeze, hang or crash 30.06.2016 [13:31]
BUG: Game crash in game.exe after Start VRC is clicked 25.06.2016 [16:04]
TIP: How to play external music from a different HDD 12.02.2014 [16:40]
DISCUSSION: Always check the User manual before asking... 18.01.2012 [12:42]
BUG: Black Hole on Keitune 26.09.2020 [08:12]
BUG: Need other drivers to check their Month/Week/Day records 21.09.2020 [13:17]
DISCUSSION: Frame Rate 0 by using the original VRC Controller from 2008 21.09.2020 [11:16]
DISCUSSION: Unable to start Multi-player session 09.09.2020 [16:10]
BUG: can't get in to the game 07.09.2020 [12:09]
BUG: Not receiving confirmation emails 06.09.2020 [23:16]
BUG: Webpage Certificate Error 06.09.2020 [08:43]

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FAQ Knowledge base
View (categorized ?) listing of all common frequently asked questions.
Forums Troubleshooting forums
Find your answers here.
Tickets View Tickets
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New ticket Submit a Ticket
Submit a new issue to a support department



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