v1.0 September 2011
Virtual Racing Industries bv, the Netherlands
VRI distinguishes 2 types of information that is being
collected depending on your use of the VRC Service:
- non-personally identifiable information
- personally identifiable information.
Non-personally identifiable information is information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession or gender). Non-personally identifiable information may also include member IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the VRC Service.
During member registration, you will be required to provide us with information (personally identifiable and non-identifiable information) such as name, postal address and email address. We do not ask you to provide billing information. We may also receive personally identifiable information about you from third parties providing credit and debit card authorization and fraud screening services as part of the registration process. This information is necessary for our provision of the VRC Service and is also used to help us understand who uses the VRC Service, to improve the VRC Service, to contact members about the VRC Service and/or for billing purposes.
In using certain features of the VRC Service, such as member forums, personal messaging, scraps and chats, you may voluntarily make your information available to other users of the VRC Service.
VRI also collects non-personally identifiable information passively using cookies and so called action tags.
“Cookies” are small text files that are placed on your computer in order to identify your web browser and the activities of your computer on the VRC Service and other web sites. In order to use the VRC Service, your web browser must be set to accept cookies. Most web browsers are initially set to accept cookies. Cookies are used to personalize your experience on the VRC Service (such as dynamically generating content on web pages specifically designed for you), to assist you in using the VRC Services (such as saving time by not having to re-enter your name upon each visit to the VRC Service), and to allow us to statistically monitor how you are using the VRC Service to help us improve our online services.
"Action tags," also known as web beacons or gif tags, are a web technology used to help track web site usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of the VRC Service, including advertisements, or email sent on our behalf, may contain action tags.
By using cookies and action tags together, VRI may gain valuable information to improve the VRC Service. VRI does not disclose any of your personally identifiable information to our advertising partners.
VRI collects non-personally identifiable information through the Internet log files, which record data such as member IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the VRC Service. This information may be used to analyze trends, to administer the VRC Service, to monitor the use of the VRC Service, and to gather general demographic information. VRI may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the VRC Service and evaluating our services in general.
VRI collects non-personally identifiable information through Software log files which record data from on- and off-line sessions such as component usage, exposure time, track id, lap times, positions, pit stop, refueling, adjustments, repairs, driving incidents, pit table configurations and other anonymous statistical data involving the use of the Software. This information will be used to generate race results, diagrams and diagram markers, to generate statistical data for analysis and commercial usage, and commercial information relevant to our partners, affiliates and advertisers. Personal identifiable racing data information may be published on the VRC Websites. VRI may use all or part of the non-identifiable software log file data to promote the Service to their partners and advertisers.
Virtual RC Racing is a simulation of radio controlled model car racing. Radio controlled model cars are widely used and played by children under 13 year of age. The Software can therefore be played by persons from the age of 7. The VRC Service (software and web services combined) is not designed for or directed to children under the age of 13 although with parental guidance children from the age of 7 could use our Software as a training tool. We strongly advise children of under 13 years of age not to engage in any community services. VRI is committed to protecting the privacy of children. We do not collect personally identifiable information from any person we actually know is under the age of 13.
Also, in order to become a member of the VRC Service, you must be an adult according to the laws of the jurisdiction (i.e., state or country, as the case may be) in which you reside. If you are not an adult, if you wish to use the VRC Service you must have a parent or guardian enroll to use the VRC Service on your behalf. If you authorize a minor child for whom you are a parent or guardian to use the account you create to use the VRC Service, you should not provide us with any personally identifiable information about such child. As a parent or guardian you are responsible to monitor and guide the contributions of the minor child to the VRC websites.
We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the VRC Agreement terms, or to protect the safety and/or security of our members, VRI or the general public.
We will not provide your email address to third parties for such third parties to contact you about their products, services, information and news that may be of interest to you.
We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other members of the VRC Service. For example, we might inform third parties regarding the number of unique members who visit the VRC Service, the demographic breakdown of our enrolled members of the VRC Service, the products and/or services purchased using the VRC Service, the products selected and used with the Software including exposure time, and the vendors of such products and services. The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising products or services (including vendors and web site tracking services), commercial partners, sponsors, affiliates, licensees, researchers and other similar parties.
As with any business, your personal information is also an asset of VRI and will become part of our normal business records. As such, we reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of VRI or the line of business that the VRC Service falls under.
A: In order to discourage misuse of the VRC Service, except in extraordinary circumstances as agreed to by VRI in its sole discretion, all members of the VRC Service will be identified to other members of the VRC Service by their real names (or variations of their names, such as their names followed by a numeral), not by user names, aliases or other similar devices. By using the VRC Service you consent to the display of your real name to other members.
Members of the VRC Service are free to contact each other using specially designed social network features on VRC Websites and may exchange personal identifiable information on a voluntary basis among each other, for which VRI does not bear any responsibility.
A: In general, VRI uses the information collected on the VRC Service to provide the VRC Service to you and process your transactions, to help VRI understand who uses the VRC Service, to improve the VRC Service, and to contact you for customer service and billing purposes.
VRI may use your information to send you a welcoming email that may confirm your name and password. VRI may also send you electronic newsletters, contact you about VRI products, activities, services, information and news that may be of interest to you, provide you with other marketing materials, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to “opt out.” In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding the VRC Service or, if you are a member, about your billing account status. You will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of the VRC Service.
VRI may also use the information gathered on the VRC Service to perform statistical analysis of member behavior and/or to evaluate and improve our VRC Services. We may link some of this information to personally identifiable information for internal purposes only or to improve your experience with the VRC Service.
A: VRI does NOT collect and store credit card billing information on its servers. All PayPal and credit card transaction services are provided by PayPal and/or other third party payment service providers and processors, and are executed under their supervision and responsibility, on their own servers and using their own specific software services. VRI bears nor accepts any legal responsibility for the security of these services.
Notwithstanding the above commitments to protect your information (including personally identifiable information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to compromise our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
A: You can update certain parts of your personal identifiable data in your Profile page on the VRC Website. Your name and country can only be changed upon request and under certain conditions to prevent account transfer. Address data can be maintained by yourself. Changing your e-mail address is subject to a verification process to verify that the e-mail address is unique in the VRI database and that it belongs to you.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personally identifiable information may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request, all personally identifiable information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably practicable.
By postal mail or courier:
Virtual Racing Industries bv
PO Box 165
2100 AD Heemstede
Telephone: +31 23 5470258