Welcome to the VRC Support home page.

From here, you'll be able to find support information on all of Virtual RC's products by searching through our Knowledgebase and using our Troubleshooters.

If you are not able to find answers to your questions, please check the active Forum community. If you would like to submit a ticket, please do so using our online ticket submission system below.

Popular knowledgebase articles view more

Topic Views
(1408) Can't connect to Session Master 4143
(1500) Can't connect to service, check your internet connection. 2512
(1322) Track loading process failed 1262
(1508) Can't get events 1038
(1327) Maximum login count reached. 1037

Latest knowledgebase articles view more

Topic Added
(1026) Client Cookies Setting Problem 23.11.2012
(1408) Can't connect to Session Master 01.09.2011
(1500) Can't connect to service, check your internet connection. 01.09.2011
(1205) Invalid parameter value! 01.09.2011
(205) Game version invalid... 01.09.2011

Latest troubleshooting forum posts view more

Topic Last post
DISCUSSION: Upgrading to Windows 10 25.03.2017 [21:46]
DISCUSSION: Achievements problems - please post details here 25.02.2017 [21:22]
BUG: Crash while game is loading 24.01.2017 [10:45]
DISCUSSION: What to do if application freeze, hang or crash 30.06.2016 [13:31]
BUG: Game crash in game.exe after Start VRC is clicked 25.06.2016 [16:04]
TIP: How to play external music from a different HDD 12.02.2014 [16:40]
DISCUSSION: Always check the User manual before asking... 18.01.2012 [12:42]
BUG: Car setup files today [00:20]
BUG: Slow Reacting Steering 21.05.2017 [22:30]
BUG: Receivers not being powered by USB dongle 15.05.2017 [11:21]
BUG: My country is Ukraine 13.05.2017 [13:07]
BUG: I can't choose 1:10 Drift Spec car in 'Car Setup' or 'Select Car' 12.05.2017 [10:37]
BUG: 1/10 Electric SPEC. Problem with motor cut-off 11.05.2017 [16:51]
BUG: Game crash on loading screen 11.05.2017 [11:13]
BUG: Error 301 on MB models track (1:10 Electric Modified) 09.05.2017 [15:51]

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FAQ Knowledge base
View (categorized ?) listing of all common frequently asked questions.
Forums Troubleshooting forums
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Tickets View Tickets
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New ticket Submit a Ticket
Submit a new issue to a support department



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