News detail and comments

VRC SERVERS RE-LOCATION IN PROGRESS

30.03.2016   Category: Site news

Due to some unexpected issues with our current hosting provider at one of the biggest data centers in the Netherlands (and in fact Europe), we had to decide to re-locate our servers. The preparations for this complex operation were already started 2 weeks ago, and during the Easter weekend the web and racing services have been switched to our back up servers. Our production servers are now being transported to a new data center. We expect that the servers will be up and running again by the end of next week. You will probably have experienced some server unavailabilities past Tuesday. We appologize for the inconvenience this may have caused.

Running on the back-up servers means that some of the services are not available, and as we do not have enough time to come up with temporary fixes we have no other choice than to accept if for now. For example, the service that reports the driven km's and specific car class statistics is not running properly at the moment. We continue to collect all this data and other data, and once the production servers are up and running again these stats will will be up to date again.

We try to limit the interruptions of our services as much as possible, if they do happen in the next 2 weeks we ask you for your understanding.

Pieter

Comments

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Pages: 1 | 2 (Total posts: 18)
11.05.2016 [08:47]
Posted by: Peter Haaima (NL) on 11.5.2016 7:21:56 (UTC) Not a good timing for the people from the Netherlands. I only could drive last night! Is the server moved to China? I took a whyle....


problem was with the firewall, our old system didn't have power redundancy and this was a requirement, so we had to get a new server and network cards, and completely configure it again. That took some more time than anticipated...
11.05.2016 [08:21]
Not a good timing for the people from the Netherlands.
I only could drive last night!

Is the server moved to China? I took a whyle....
11.05.2016 [04:14]
Looks like as our data are back again.
Thanks to the team.
Regards
Rudolf Aigner
10.05.2016 [09:49]
Posted by: Rudolf Aigner (TH) on 5/6/2016 6:31:41 AM (UTC) No answer is also an answer!!!



already accustomed.. since years
06.05.2016 [07:31]
No answer is also an answer!!!
05.05.2016 [20:56]
This taking a long time for relocating a server...
04.05.2016 [14:48]
?
30.04.2016 [05:28]
Posted by: Pieter Bervoets (NL) on 4/19/2016 1:47:05 PM (UTC)
Posted by: Lello Cofano (IT) on 4/19/2016 1:35:33 PM (UTC) Any news about the servers?
we expect to be back on our production servers early next week. We are finishing a new rack server for our firewall as the old one did not comply with the data center's requirements of redundant power supply.

Hi Pieter,
when is "next week" exactly and when will we get back our missing data?
Thanks
Rudolf Aigner
20.04.2016 [18:39]
Posted by: Pieter Bervoets (NL) on 4/19/2016 1:47:05 PM (UTC)
Posted by: Lello Cofano (IT) on 4/19/2016 1:35:33 PM (UTC) Any news about the servers?
we expect to be back on our production servers early next week. We are finishing a new rack server for our firewall as the old one did not comply with the data center's requirements of redundant power supply.


Thx
20.04.2016 [13:09]
Posted by: Pieter Bervoets (NL) on 4/19/2016 1:47:05 PM (UTC)
Posted by: Lello Cofano (IT) on 4/19/2016 1:35:33 PM (UTC) Any news about the servers?
we expect to be back on our production servers early next week. We are finishing a new rack server for our firewall as the old one did not comply with the data center's requirements of redundant power supply.


thank you !

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